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Perfume dupes, often termed "inspired perfumes," are scents crafted to closely resemble the aroma of high-end or popular fragrances. They capture the essence and notes of the original perfumes without being identical replicas.

Extrait De Parfum refers to a highly concentrated fragrance, often containing a higher percentage of aromatic compounds, providing a longer-lasting and more intense scent experience compared to other concentrations like Eau de Parfum or Eau de Toilette.

Mod Fragrances are formulated for longevity, offering fragrances that typically have a lasting power of several hours to a full day, depending on individual skin chemistry and the specific scent.

Mod Fragrances closely match rival luxury fragrances in terms of their aromatic profile and essence. While not identical due to unique formulations, our scents aim to capture the character and notes of popular perfumes, offering a comparable olfactory experience at a more accessible price point.

Absolutely not. We maintain rigorous quality standards in the creation of our fragrances. Each scent undergoes meticulous testing and development to ensure a high-quality, long-lasting, and delightful experience for our customers.

Mod Fragrances maintain affordability through a combination of factors. We streamline production costs by employing efficient sourcing, smart manufacturing, and a direct-to-consumer business model. Additionally, we limit advertising expenses and opt for minimalist yet elegant packaging, allowing us to offer high-quality fragrances at accessible price points without compromising on scent quality or longevity.

We accept Credit/Debit Cards (Visa, Mastercard, Discover, American Express), PayPal, Shop Pay, Amazon Pay, Sezzle and Afterpay for convenient and secure transactions.

If your credit payment is being declined at checkout, here are a few steps you can take: Check Your Card Details: Ensure that the card number, expiration date, CVV, and billing address you entered match exactly with the details on your card. Sufficient Funds: Confirm that you have sufficient funds or available credit to complete the purchase. Card Limit: Verify if you have exceeded your card's daily or transaction limit. Bank Alerts: Some banks may block unusual or large transactions for security reasons. Contact your bank or card issuer to confirm that they aren’t blocking the transaction.Try a Different Card or Payment Method: If the problem persists, try using a different credit card or another payment method like PayPal.Clear Your Browser Cache: Sometimes, clearing your browser's cache and cookies can resolve issues with online transactions.Contact Customer Support: If none of the above steps work, reach out to customer support team of your financial institute.

There are a few possible reasons why your order might be declining when attempting to use Buy Now, Pay Later (BNPL) options.Credit or Eligibility Issue: The BNPL provider may have declined your request based on your credit profile or spending limits. You can try contacting the BNPL provider directly for more information or check your available balance with them.Incorrect Payment Details: Ensure that all personal and payment details provided are correct, including your address, name, and payment information, as discrepancies may lead to a decline.Order Amount Limits: Some BNPL providers have a minimum and maximum spending limit. If your order is too high or too low, this may result in the transaction being declined.System or Network Issue: Temporary technical issues either with the website or the BNPL provider may result in declined payments. Try again after a short period or contact our support team for assistance.Account Restrictions or Unpaid Payments: If you have any overdue or unpaid installments with your BNPL provider, they may prevent you from making additional purchases.

At Mod Fragrances, customer security and satisfaction are our top priorities. Occasionally, we may need to cancel an order, even after payment, due to concerns related to payment risks.Why Was My Order Cancelled? Payment Risk Flagging: Our payment system uses advanced fraud detection measures to ensure your safety. If a payment triggers certain risk factors (such as mismatched billing information, unusual purchase activity, or potential fraudulent behavior), the system may flag the transaction for further review. In some cases, this can lead to the cancellation of the order to protect both you and the business from potential fraud. Verification Issues: If there is an issue verifying the information provided, such as billing address or payment method, this could also result in cancellation. Double-checking that your details match your payment method can help prevent this.What Should I Do Next? Contact Customer Service: If you believe the cancellation was a mistake, please reach out to our customer service team for clarification. They can review your order and provide additional guidance or assist with placing a new order. Use Alternative Payment Methods: If possible, try using a different payment method or card when placing your order again to avoid potential flags.Will I Be Charged for the Cancelled Order?No. If your order is cancelled, any payment made will automatically be refunded. The refund process may take a few business days depending on your bank or payment provider.How Can I Prevent This in the Future?To minimize the chances of future cancellations:Ensure that your billing address matches the one associated with your payment method.Avoid using prepaid cards or accounts that may raise red flags.Double-check your order details before submitting.

Once your order has been processed and shipped, you will receive an email with your tracking information. You can use this tracking number on the courier's website to check the status and estimated delivery time of your order. If you have not received a tracking email, please check your spam or junk folder. You can also log in to your Mod Fragrances account to view your order status.

We process orders quickly to ensure fast delivery. If you need to change or cancel your order, please contact us as soon as possible. Once the order has entered the shipping process, we are unable to make changes or cancel it. However, you can initiate a return or exchange once you receive the product.

We want you to be completely satisfied with your purchase. You can return any unused items within 30 days of delivery for a full refund. You can smell or spray perfume once to test if the fragrance suits your preference. All returns must be in their original packaging and condition. Learn more

To initiate a return or exchange, Please use Online Return Portal. We will provide you with return instructions and a return authorization number.Ship the item back to us in its original packaging. Once we receive and inspect the item, we will process your refund or exchange.

We apologize for any mix-up! If you received an incorrect item, please contact our customer service team with your order number and a photo of the product received. We will arrange for the correct item to be shipped to you at no additional cost and provide instructions for returning the incorrect item.

If your item arrived damaged, please contact us within 24 hours of receiving your order. Send us your order number along with photos of the damaged product and packaging. We will either send a replacement or offer a full refund, depending on your preference.

Once we receive your returned item, it typically takes 5-7 business days to process your refund. Refunds will be credited back to the original payment method used at checkout. Please note that it may take an additional 3-5 business days for the refund to appear in your account, depending on your bank or payment provider.

If you haven’t received your refund within the estimated time, we recommend taking the following steps: Check your bank or card statement again to confirm the refund hasn’t posted.Contact your bank or credit card provider, as it may take some time before the refund is officially posted.If you've done the above and still have not received your refund, please contact us for assistance.

Sale items are considered final sale and are not eligible for returns or exchanges unless they are defective or damaged upon arrival. Please review your items carefully before purchasing.